Online Steward Manual
1. Rights and Responsibilities of a Union Steward
• Negotiator
• Leader
• Educator
• Communicator
• Organizer
Signing Up The Non-Member
Answers To Objections About Joining The Union
• Political Activist
• Welcome Committee
2. Establishing Yourself In The Role Of Steward
3. New Stewards Take Note
4. Goals Of A Union Steward
5. Listening to Others
6. Nobody’s Perfect — 20 mistakes that shop stewards make
7. Ten Mistakes A Steward Should Never Make
8. Make Sure That Members Know When To Ask For A Steward
• When Questioning by the Boss Could Lead to Discipline… Ask for a Union Steward
9. What is a Grievance?
10. Past Practice Issues
• Can Employers Change the Rules in the Middle of the Game?
11. Get It in Writing
12. The Grievance Interview
13. Handling Grievances
14. What Does “No” Really Mean
15. Writing a grievance
16. Resolving Issues Early
17. Dozen Points on Grievance Presentation
18. Ten Rules to Prepare Witnesses for the Grievance Hearing
19. Seven Ways To Lose A Winning Grievance
20. When the Member Doesn’t Have a Grievance
21. The Disciplinary Interview
22. Preparing Discipline Cases
23. The Steward’s Role at a Disciplinary Hearing
24. Documenting Discipline: What the Bosses Do
25. Insubordination – A Dozen Questions to Ask
26. How Can They Make My Life Miserable?
27. Important Labor Laws
• The most important law for U.S. workers is the National Labor Relations Act.
• Description, questions, and answers on Weingarten rights
• Family and Medical Leave Act
• American’s With Disability Act
• The Duty of Fair Representation, Memorandum
…..Other On-Line Steward Resources
• Law Journal – For up-to-date legal headline news.
• Are Accidents Waiting To Happen On Your Job?
• US Equal Employment Opportunity Commission
• Department Of Labor
• Occupational Safety & Health Administration
• The White House
• Willamette Law On Line